Ritchie, Ketcheson, Hart & Biggart LLP
This policy sets out how we collect, use and disclose your personal information. If you have any questions regarding this policy, please contact us.
We encourage you not to send us sensitive personal information through our website; however, if you do, you agree that subject to applicable laws, we can use it.
Sensitive personal information does not include and our policy does not apply to, among other things: your business contact information, publicly available information as defined by applicable privacy laws and the personal information of our employees (which is subject to internal firm policy).
What information do we collect from the website?
We may collect and process information when you complete forms, contact us or create an account on our website. When submitting a form or registering on our website, you may be asked to enter your name, e-mail address, mailing address or phone number. You may also visit our website anonymously.
We may keep records of correspondence if you contact us. We may also track certain details related to your visits to our website. Please see the information below regarding cookies.
Your privacy is important to us and we endeavor to only collect personal information which is reasonable and necessary in the circumstances.
What do we use personal information collected from our website for?
We will only use your personal information for the purposes consented to by you, and as otherwise authorized or required by applicable law. Any of the information we collect from you when you use our website may be used in one of the following ways:
- To improve our website
- To personalize your experience on our website
- To respond to inquiries and requests made by you through our website
- For marketing purposes where you have provided your consent
If we use your information for marketing, distribution of newsletters, articles, bulletins or other general information related to our practice or the law that are not necessary for or related to the provision or performance of legal advice and legal services by us for you, we will do so in accordance with Canadian anti-spam legislation. If you do not want us to use your personal information for these purposes, you may opt out by unsubscribing (where applicable) or by e-mailing us. If you contact us via e-mail, please include “unsubscribe” or “opt out” in the subject line.
How do we protect your information?
We have implemented a variety of security measures to maintain the security of your information (including any personal information) when you enter, submit, or otherwise provide us your personal information; however, when using this website or otherwise communicating with us electronically, confidentiality and security are not guaranteed and we will not be responsible for the loss or corruption of your personal information or any damages that may arise therefrom.
This website collects certain information from you in the form of cookies. In particular, to allow you to navigate the website and use certain of its features, and to track the performance of the website, in which case we are the information is for analytic purposes and is anonymous unless you are a registered user of our website.
Do we disclose any information to outside parties?
We will not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and we have received your consent in advance. We will disclose your personal information to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety.
Accuracy and Access
We will make all reasonable efforts to ensure the accuracy and completeness of your personal information. Upon confirmation of any inaccuracy or incompleteness of your personal information, we will reasonably endeavor to make appropriate and necessary amendments.
Subject to confirmation of your identity and upon 30 days written notice, we will provide you with access to your personal information which is held by our firm. There may be certain instances in which we are not able to provide you with access to certain personal information. Such cases may include, but are not limited to, information which is subject to privilege. If we are unable to provide you with access, we will provide you with the reasons for such refusal in writing together with such further steps as may be available to you.
We will retain your personal information only for so long as it is necessary and as authorized by applicable law. We will destroy, erase or anonymize any documents or records containing your personal information when it is reasonable to assume that there is no longer a business or legal need to retain such personal information.